1. Introduction
At Hexleds UK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
2. Information We Collect
We may collect the following types of data:
- Personal details (name, email address, phone number, billing and shipping address)
- Order and payment information
- Device and browser information (IP address, cookies, and analytics data)
3. How We Use Your Information
Your data helps us to:
- Process and deliver your orders
- Communicate updates, offers, and support
- Improve our website experience
- Comply with legal and tax obligations
4. Payment Security
We never store your full card details. Payments are processed securely through trusted providers such as Shopify Payments, Klarna, and PayPal.
5. Data Retention
We retain order information for our records unless and until you ask us to delete it. You can request deletion by emailing privacy@hexleds.co.uk.
6. Your Rights
Under UK GDPR, you have the right to:
- Access and request a copy of your personal data
- Request corrections or deletions
- Withdraw consent for marketing communications at any time
7. Cookies
We use cookies to enhance your browsing experience, track analytics, and remember preferences. You can disable cookies in your browser at any time.
8. Contact Us
For questions about this policy or your data, please contact:
privacy@hexleds.co.uk